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FAQ

1
How does assigncode.com work?
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First of all, we ask you to submit your email and the discipline of your assignment. After that, you will be forwarded to a longer order form. We will send your account details to your email.

In the next step, you will fill out the form and submit your order. As a rule, you will receive multiple bids from our experts within no longer than an hour. Choose the expert who suits your requirements and your wallet. At this stage, you have to load funds onto your account.

Your expert will then start working on your assignment and we will ask you to stay in touch to answer all questions that may arise and make amendments to the assignment if they are needed. The money is released in installments for the completed parts of the order.

When the order is ready, approve it and release the rest of the money to the expert. You will get your assignment in an editable format.

The last part of our cooperation is feedback. Please rate the expert who worked on your assignment to help new clients find the best match for their orders.

2
Why do you have several order forms?
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The first form immediately makes your order more specific and notifies the experts in your discipline that a new order is about to come. The system automatically sends your account details to the email you’ve indicated.

When you fill out the second order form, you give additional information to experts who offer their bids. The requirements you provide are the guidelines you ask your expert to follow when completing your assignment. Here you indicate the topic of your assignment, the number of pages you need, as well as upload additional materials you want to be used by the expert.

3
What if I forgot my password?
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There is nothing to worry about. First of all, you will receive the password generated for your account in the first email from assigncode.com. And, of course, there will be a “Forgot password” button on the login page. Press it to get a newly generated password.

4
Do I have to pay to submit my order?
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No, you can get a free quote, submit the details of your assignment, and chat with experts who applied for your order without paying. You will have to load funds onto your account only when you approve the expert and have to reserve money for your order.

5
Can I ask you to complete my tests?
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No, our service doesn’t complete tests. First of all, it is totally against academic integrity rules. Secondly, in some cases, it foresees the disclosure of the client’s personal information to the expert, and we can’t allow this to happen. Thirdly, our experts can’t estimate how much time they will need to complete your tests and this means they can’t make a proper bid.

6
How will I get my assignment?
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You will get your assignment in parts. When you fill out an order form, you will indicate the deadline, so your expert is obliged to provide you with a fully completed task on time. When you are sure you like everything in your assignment, approve it, release the money to your expert, and you will get your assignment in a convenient and editable format.

7
Can I change my initial requirements?
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You can modify your order until nobody has started working on it. Pay attention that all the bids that are already made for your order will be canceled after you change your requirements. You can’t amend your order after our expert has started working on it. To change your requirements, you will have to cancel the existing order and to create a new one with new requirements.

8
Is there a way I can ask my assignment to be amended?
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Yes, as you work with your expert in close connection, you can comment on the parts that were sent to you and ask for some changes. You can apply for amendments to your assignment until your order is not in the “Finished” status. We recommend you to stay in touch with your expert to give your recommendations on the assignment as fast as possible.

9
Who are your experts?
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We hire our experts from around the globe. To work with us, applicants have to pass strict tests on English and the disciplines they will cover. We double-check the diplomas of our experts who claim to have a PhD or a master’s degree. We also provide newcomers with the support of mentors, editors, and proofreaders. We evaluate them to make sure they correspond to our high standards at all times.

10
How do your experts get their ratings?
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The rating you see is calculated automatically by the system and is based on previous clients’ feedback. You can also see the number of orders completed by the expert. To help new customers to choose the best experts for their assignments, we encourage you to rate the experts you have hired from us.

11
What are expert’s awards?
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This is our way to mark the best experts. Along with clients’ ratings, our awards should help you to choose a perfect fit for your assignment. We evaluate our content specialists every six months and give the best ones our awards. Check out our “Awards and ratings” page to see what we appreciate in our experts. Visit “Top experts” to see the specialists with the best customer feedback and with multiple awards given by our quality assurance team.

12
How do you control the professionalism of your experts?
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When we evaluate our specialists, we do not focus only on awards. Our quality assurance managers check out cases of missed deadlines, poor communication with clients and cases of bad quality service to give specialists who have failed somehow an “expert’s warning.” If such a specialist gets a second warning, he or she is immediately dismissed.

13
How do I pay for my order?
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First things first, when you choose your expert, you load funds onto your assigncode.com account and reserve this money. When parts of your assignment are ready, you release parts of the money to your expert. When the assignment is completed, you release all the funds reserved for the order and finish the payment process.

We work only with international payment systems. This allows us to guarantee the safety of your bank details. To pay your expert, choose Visa, MasterCard, American Express, or Discover.

14
Can I get my money back?
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Yes, you can get the money you’ve loaded onto your account back. If you decide to cancel your order, you can ask for a refund at any moment. The only time you can’t get the money that is still on your balance back is when your expert is working on the last part of your assignment and you’ve released funds for the previous parts as a sign that you liked everything in your order.

You can’t apply for a refund that has already been paid to the expert for completed and approved parts. You can apply for a refund only if you have a positive balance.

15
Is there a discount policy for loyal customers?
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No, as assigncode.com provides another way to keep fair wages for experts, affordable prices for clients, and the loyalty of our customers. We try to interfere as little as possible in the prices our experts offer you, as the market works best when its main ruler is competition.

16
Is assigncode.com confidential?
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Yes, as we pay extreme attention to your safety. First of all, we don’t need to know much about you. The only thing we require is your email. We store it according to the GDPR. Our website is marked by a McAfee certificate, which means no hacker can steal your personal information from us.

Along with these methods, we ask you not to disclose your personal information to your expert. We trust our experts, but this precaution helps us to stay on the safe side at all times. Visit our “Confidentiality policy” page and check out our “Privacy policy” to find out more.

17
Can I delete my account?
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Yes, you can delete your account at any time. Please, note that no one will be able to restore it for you. To order from us again, you will have to create a new account.

18
Who evaluates me and why?
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Your expert evaluates your cooperation the same way you evaluate his or her work. Try to be proactive and keep in touch with your expert at all times to make sure you will get good feedback. A high rating means that when you will submit a new order, you will get more bids, as our experts will see that you are comfortable to work with.

19
What if I don’t like my assignment?
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Contact our support team if there are some major issues you can’t tackle directly with your expert. In other cases, we invite you to solve minor issues with your expert. If there is anything in your assignment you don’t like, make sure to indicate it to your expert when the order isn’t finished yet, so your expert can make necessary amendments.

20
Are you socially responsible?
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Yes, the company is socially responsible and adheres to established general social morals and tenets. That is why we do not provide papers on some controversial topics, namely:

  • Gay marriage
  • Abortion

If an order falls under one of these controversial topics, it will be automatically cancelled.

21
Can I get online tests done by your writers, such as multiple choice tests, check boxes, T/F, etc?
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We believe it is the responsibility of students to pass tests on their own, whether online or on paper. In terms of a multiple choice test or any other kind of online tests, it is quite difficult to assess how a writer of ours would do on one.
If you have ordered us to complete an exam, it will be automatically cancelled. Including orders to complete tests, do not share any personal information with us. It can compromise your own security and possibly your standing in your educational institution.

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